Conversations / Live Q&A

Trove currently uses Facebook Connect for registration. Since Trove is all about the user, it takes advantage of Facebook Connect to pull in your interests as outlined by your profile to help jump start the personalization. Facebook Connect also allows us to offer many more features that allow you to interact with your friends - we're excited to have some new site capabilities in the near future. We think having a social news experience is much more enriching. 

We understand that there are concerns among some about using Facebook and encourage folks to check out our privacy pledge (written so normal people can read it): http://www.trove.com/privacy

Our plan is to roll out additional ways to login in the future, but we do not have a specific date yet. You can leave your email address to be contacted by going to Trove.com

We unfortunately were caught up in the same Amazon cloud outage as Foursquare, Quora, and Reddit. Our servers are back up and fine now, so I hope you can go check it out. 

Thanks for the feedback. We also have a quick tour page here.

And we have real people ready to answer questions which you can ask on Twitter (#trove) or submit here.

I am not sure. Although I too am following the stories using Trove's iPhone channel: http://www.trove.com/channel/3782/iPhone

Thanks for the feedback. 

We use Facebook and public data available on Facebook to jumpstart relevant channels, and we’re constantly working on improving the system. We’ve made sure to make it easy for you to delete channels you don’t want, keep the ones that fit, and add new ones you want, all personalized for you. 

The channel page for each channel you've added allows you to tune. Given your tech expertise, click on "fine tuning" and my guess is that you'll be able to rapidly improve the quality of your channels to your liking. I hope you give it another try. 

We're taking suggestions all the time. Just send them to http://trove.com/public/feedback

The editorial team at Trove is constantly creating new news channels, and would be happy to help. And in time, we hope you experiment with creating your own, as it can be very powerful. Once you create a user channel, you can make it public, they can be shared on Facebook, and with friends on Trove. 

Thanks for trying it out!

We think that having conversation anchored to articles like they are on news sites today is insufficient, and that as Trove users add specific channels, that they'd actually enjoy in many cases conversing with others with the same interests. So we're excited to see how people use it. I think it will vary channel to channel. We do plan to moderate and keep trolls and spammers out. 

Thanks for checking it out!

Thanks for the feedback. We're excited that Ford thought enough of our effort to sponsor it.

We think there is a place for free and paid sites and that consumers will help drive where this goes. Trove is important to the Post as not only a site for consumers, but as a sandbox for new revenue products as digital news evolves. 

And I agree with your other point, there is so much good content out there, the challenge is discovery, and we think Trove can help. 

Thanks for the feedback. We plan to have other means to log onto Trove in the future. And we have a form to be contacted on the landing page (trove.com). 

Because of how Facebook Connect works, if you are able to log in once from a computer (say while it is at home) to Trove, being blocked from Facebook later won't stop you from using Trove. But I realize there are many who use secure machines that can never leave the office, and for you, we'll have a solution later this year. 

For most of the content you experience on Trove, you are going out to a destination site ala Google News, so no link stripping there. 

We had a bug in how we were processing feed content from our Washington Post Company internal sources which we are licensed to host on Trove.com. We're fixing it. 

We take all feedback seriously, and have been pleased with the response across the publications that have covered us and happy that DCist caught that bug. 

It is actually Chinese (or Mandarin to be more precise). The video was produced by Next Media Animations, the same house that produces the news animation videos for Apple Daily, and became famous for their Tiger Woods animations after the SUV crash. They wanted to help, and built us the intro video. If you head over to YouTube, you can see more of their work.  

We don't have a date yet, but it will happen sometime later this year. We have form where you can leave your email address and we'll contact you once that is available. 

Trove uses Facebook Connect. And we discuss our policy in a way that any non-lawyer can read here: http://trove.com/privacy

We also link to Facebook's policy from there so you can be fully informed. We think our innovative use of Facebook is a service to readers, and so we're excited to continue to evolve Trove to be more social over time.  

Thanks for the question. 

We take our users privacy seriously. And we're very clear about what information we request from Facebook and about getting permission from you. Once we have that permission, we put it to use to give you a better reading experience than if you were on a non-personalized site. That's our product and we think there are lots of readers out there who have many interests across sports, TV, politics, who are not able to keep up with news that would be of interest to them. We hope you check Trove out. 

Thanks for letting me know. That's definitely not the user experience we want. So I'll pass it on the right folks over here to look at it. Thanks again....

We think Trove offers powerful personalization of news that is very easy to use. 

It is available on many platforms already as apps (iPhone, Android, Blackberry) with iPad and Windows Mobile coming soon. 

Once a reader has a few channels, especially off the beaten path, they find Trove to discover content they didn't know existed, published from credible writers that they didn't know before

I hope you check it out!