This is a seemingly simple question with a complex answer, although the good news is that we do know what works. First, we should always consider the goal of any disciplinary action. Are we attempting to build skills and competencies within the student? Are we hoping that the student will never engage in the behavior in the future? Are we trying to make others safe? Are we demonstrating power and authority? Is the aim to set an example for others?
I would argue that, among other things, schools are in the business of teaching, and this extends to social, emotional, and behavior skills. As Dr. George Bear notes in his article “Discipline: Effective School Practices” (http://www.nasponline.org/publications/booksproducts/HCHS3_Samples/S4H18_Discipline.pdf), a comprehensive school-wide plan promotes the development of self-discipline. This is often achieved through explicit instruction in social, emotional, and behavioral competences; providing opportunities for practice; and offering feedback as needed. This mirrors the traditional model for instruction of academic competencies. Unfortunately, there is often an assumption that students enter school actually knowing how to problem-solve, resolve conflicts, manage social and emotional pressures, and follow school rules and policies.
In addition to explicit instruction, effective school policies are those that create a strong sense of school connectedness, employ authoritative (vs. authoritarian) discipline practices, utilize "teachable moments", encourage and reinforce appropriate behaviors, and aim to replace inappropriate behaviors rather than dole out punishments. Replacing behaviors sometimes requires experts in the schools, such as school psychologists, to help determine why a behavior is occurring in the first place.



